TERMS OF SERVICE
This website is owned and operated by SunRock Gem (“we,” “us,” or “our”). By accessing this website or purchasing from us, you agree to follow the terms, policies, and conditions outlined below. These Terms apply to all visitors, customers, and anyone who interacts with our online store or content. If you do not agree with these Terms, please do not use our website or services.

Our online store is hosted through Squarespace, which provides the e-commerce platform that allows us to offer products and services online.

SECTION 1 — ELIGIBILITY AND ACCEPTABLE USE
By using this site, you confirm that you are at least the legal age of majority in your state or have permission from a parent or guardian. You agree not to use our products, services, or website for any unlawful purpose or in violation of any applicable laws. Any attempt to interfere with the operation or security of the website may result in termination of access.

SECTION 2 — GENERAL WEBSITE CONDITIONS
We reserve the right to refuse service, cancel accounts, or limit orders at our discretion. While we take steps to protect your information, you understand that certain data (excluding payment details) may be transmitted across networks as required for website functionality. Payment information is processed securely through encrypted channels.

All content on this site — including text, images, designs, and branding — belongs to us and may not be copied, reproduced, or used without written permission.

SECTION 3 — INFORMATION ACCURACY
We aim to keep product and website information accurate and current; however, we do not guarantee that all details are always complete or error-free. Any reliance on the content provided is at your own discretion. We may update or change information at any time without obligation to notify users.

SECTION 4 — PRICES AND SERVICE CHANGES
Product prices and availability may change at any time without prior notice. We may modify or discontinue products, features, or parts of the website whenever necessary. We are not responsible for any loss or inconvenience caused by such changes.

SECTION 5 — PRODUCTS AND JEWELRY DETAILS
Certain jewelry items may be available exclusively online and may be limited in quantity. Because screen settings vary, we cannot guarantee that colors or finishes will appear exactly the same on every device.

Due to the custom and handcrafted nature of many pieces, some items may be final sale or subject to specific return conditions outlined in our Returns Policy. We reserve the right to limit or refuse orders that appear fraudulent, unauthorized, or intended for resale without approval.

SECTION 6 — ORDER INFORMATION AND BILLING
You agree to provide accurate and current billing, shipping, and contact information when placing an order. We may cancel or limit orders at our discretion, including orders that appear to be placed by dealers or resellers. If changes are made to an order, we may attempt to contact you using the information provided at checkout.

SECTION 7 — THIRD-PARTY TOOLS AND LINKS
Our website may include links or access to third-party services. These tools are provided for convenience, and we do not control or guarantee their functionality, policies, or accuracy. Use of third-party services is at your own risk, and you should review their terms before engaging with them.

SECTION 8 — USER SUBMISSIONS AND FEEDBACK
If you send us feedback, suggestions, or creative ideas, you grant us permission to use, publish, or adapt those submissions without obligation or compensation. You agree not to submit content that is unlawful, harmful, misleading, or infringes on another party’s rights.

SECTION 9 — PERSONAL INFORMATION
Any personal information you submit through our store is handled according to our Privacy Policy.

SECTION 10 — ERRORS AND OMISSIONS
Occasionally, the site may contain typographical errors or inaccuracies related to pricing, descriptions, or availability. We reserve the right to correct these errors and cancel orders if necessary.

SECTION 11 — PROHIBITED USES
You may not use the website or its content for unlawful purposes, to harass others, distribute harmful code, collect personal information without consent, or violate intellectual property rights. We may terminate access to anyone who violates these rules.

SECTION 12 — DISCLAIMER OF WARRANTIES
All services and products are provided “as available.” We do not guarantee uninterrupted access to the website or that it will be free of errors. To the fullest extent permitted by law, we disclaim any warranties beyond those explicitly stated.

SECTION 13 — LIMITATION OF LIABILITY
We are not responsible for indirect, incidental, or consequential damages resulting from your use of the website or products, including loss of data, lost profits, or delivery delays beyond our control. Where laws limit these exclusions, our liability will be limited to the maximum extent permitted.

SECTION 14 — INDEMNIFICATION
You agree to defend and hold harmless SunRock Gem, its owners, employees, and partners from any claims or demands arising from your breach of these Terms or misuse of the website.

SECTION 15 — SEVERABILITY
If any portion of these Terms is found to be unenforceable, the remaining sections will remain valid and enforceable.

SECTION 16 — TERMINATION
These Terms remain effective unless terminated by you or us. We may suspend or terminate access if we believe these Terms have been violated.

SECTION 17 — ENTIRE AGREEMENT
These Terms, along with any policies posted on our website, represent the complete agreement between you and [Your Jewelry Brand Name] regarding use of the site and services.

SECTION 18 — GOVERNING LAW
These Terms shall be governed by and interpreted under the laws of the State of Texas, United States.

SECTION 19 — CHANGES TO THESE TERMS
We may update or modify these Terms at any time. Continued use of the website after changes are posted indicates acceptance of the updated Terms.

SECTION 20 — CONTACT INFORMATION
For questions about these Terms of Service, please contact:
info@sunrockgem.com
SunRock Gem
Houston, Texas, United States